Job description

The Manager – Learning and Development role at Jumeirah Group & Corporate is responsible for leading and governing vocational learning pathways across Food and Beverage, Culinary, Rooms, and Spa divisions within a global luxury hospitality portfolio. The role ensures alignment, consistency, and operational relevance of learning initiatives across international properties while acting as the central link between corporate and property-based L&D teams. Responsibilities include developing global dashboards and insights to measure learning engagement, performance, and return on investment, guiding properties in executing learning projects, managing external vendors, maintaining training quality standards, and monitoring budgets and KPIs. The role leverages digital learning platforms and analytics tools to drive continuous improvement and ensure that all learning experiences support Jumeirah’s service excellence standards and brand legacy across diverse regions and cultures.