Job description

The Creative Solutioning Manager role within Mastercard’s Advisors Creative Desk (ACD) sits in the Services organization and is responsible for defining, positioning, and scoping in-house creative marketing solutions for Mastercard clients across the region. The role focuses on working closely with Sales Business Leads, Consumer Acquisition & Engagement (CA&E) product and commercialization leads, Marketing Services leads, and internal stakeholders to identify client opportunities for new CA&E engagements, secure business growth, and drive incremental revenue through creative-powered Marketing Services solutions. The position ensures creative engagements are scoped effectively to meet client needs while avoiding third-party cost exposure and supporting cost governance and profitability objectives. The role is accountable for composing customized, client-ready solutions that integrate creative services into broader Mastercard Services bundles, supporting market expansion and embedding ACD as a trusted partner in new and existing markets. Responsibilities include leading project brief scoping, defining deliverables, timelines, and costings, reviewing and presenting strategic creative recommendations alongside Creative Strategists, shaping engagement strategies for market entry, monitoring early execution of projects, and supporting leadership initiatives related to internal enablement, awareness, and process improvement. The role also delivers structured stakeholder reporting combining quantitative performance metrics and qualitative insights, ensures alignment across cross-functional teams, supports regional leadership in driving adoption and positioning of ACD services, and operates in accordance with Mastercard’s information security policies, confidentiality standards, and mandatory security training requirements.