Job description

The Configuration Specialist role at Bayzat, a leading HRTech and SaaS platform in the UAE, focuses on configuring, testing, and deploying IT solutions to meet client requirements and project goals in a remote work environment. The position emphasizes delivering exceptional customer service, troubleshooting technical issues, collaborating with cross-functional teams, and driving project success. Responsibilities include analyzing data to provide actionable insights, documenting configurations and best practices, prioritizing multiple tasks, and ensuring high client satisfaction. The role requires proactive engagement with internal and external stakeholders, a hands-on approach to IT solution implementation, and continuous improvement of processes within a fast-paced, high-growth organization. The Configuration Specialist supports Bayzat’s mission to empower businesses with optimized people processes, payments, and IT solutions, ensuring a seamless customer experience and contributing to value creation across client engagements.