Job description

The Community Operations Coordinator at AstroLabs in Riyadh serves as the first point of contact for members and visitors while managing front desk operations and ensuring seamless day-to-day community operations. The role supports high-growth companies entering Saudi Arabia and UAE markets by maintaining operational excellence within AstroLabs coworking and community environments. Responsibilities include managing front-of-house operations, greeting members and guests, responding to inquiries through phone calls, emails, online chat, and walk-ins, and providing administrative and operational support. The role captures leads from calls, referrals, and walk-ins and connects them to sales teams and business units. The Community Operations Coordinator ensures workspace operational readiness by coordinating with service providers including cleaning, internet, security, and maintenance. The position handles supply procurement, deliveries, asset tracking, and mail management while maintaining concern logs and operational standards. The role provides technology support including printer setup, meeting room bookings, and account creation, schedules training room bookings, and manages team schedules to ensure coverage. The position also supports community engagement by assisting with event logistics including room setup, AV requirements, and refreshments. The role requires proficiency in Microsoft Office including Excel, Word, PowerPoint and Google Apps including Drive, Sheets, Docs, and Forms, along with operational coordination, front desk management, administrative support, vendor coordination, and community engagement within a coworking and business services environment.