Job description

The Senior Data Specialist within Product Development & Design at Qatar Airways in Doha is responsible for analysing complex internal datasets to uncover actionable insights that inform product strategy, operational improvements, and passenger experience enhancements. Embedded within the Product Development and Design team, this role involves collaborating with product managers, designers, and experience strategists to translate data into narratives that guide future aviation products and services. The position includes monitoring KPIs across onboard passenger experiences, performing trend analysis, anomaly detection, developing dashboards and visualisations, and supporting cross-functional initiatives with analytical input. The specialist prepares compelling presentations and reports for leadership, communicates findings in accessible formats, and contributes to strategic narratives to shape future passenger experience and innovation. The role demands expertise in data analytics, statistical modeling, predictive analysis, and visualization tools to support decision-making and product optimization.