Job description

The Store Supervisor - Luxury Retail role at Minimalist.ae in Abu Dhabi is a senior on-site retail leadership position responsible for overseeing the daily operations, sales performance, and customer experience of a luxury store specializing in watches, jewelry, handbags, perfumes, and leather goods. The role focuses on driving commercial performance through active floor management, ensuring optimal sales conversion rates, average transaction value (ATV), and units per transaction (UPT), while maintaining premium brand standards. The Store Supervisor is responsible for full store operational control, including opening and closing procedures, staffing coordination, inventory management, pricing accuracy, stock movement tracking, and documentation. A key aspect of the role is maintaining visual merchandising excellence and ensuring consistent luxury store presentation aligned with brand identity. The position requires direct engagement with customers, including VIP clients, ensuring a personalized and high-end retail experience based on relationship building rather than transactional selling. The Store Supervisor also manages team performance, including scheduling, task allocation, coaching, performance evaluations, and conflict resolution. Additional responsibilities include onboarding and training new employees, reinforcing sales techniques, identifying skill gaps, and supporting continuous team development. The role requires strong leadership, operational discipline, and the ability to maintain high service standards in a fast-paced luxury retail environment within the UAE market.