Stryker
Territory Lead - Trauma & Extremities
- Permanent
- Jeddah, Saudi Arabia
- Experience 2 - 5 yrs
Job expiry date: 14/10/2026
Job overview
Date posted
30/08/2026
Location
Jeddah, Saudi Arabia
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
14/10/2026
Job description
In this role you will support the growth of Stryker's Trauma & Extremities Division in the Western Region of KSA, based in Jeddah. You will establish and develop relationships with current and potential customers in your area of responsibility, maintaining their continuity. You are responsible for tracking trends, competitors, product developments, and legal regulations in your area, reporting to your manager. Your responsibilities include carrying out sales-related activities in accordance with regional sales targets, and planning, implementing, and reporting customer and partner visits and demos according to sales targets and customer demands. You will evaluate requests for proposals from customers and partners, preparing complete material lists according to customer needs. You are responsible for informing customers about purchasing methods such as tender, intermediate purchase, and leasing, cooperating with the tender department on procurement projects. You will keep track of material delivery dates, carry out delivery and installation of materials, provide post-sales user training for the product portfolio, and attend surgery cases. In this role you are responsible for bringing customer bills to the accrual stage and following up on collections with Finance and Accounting, and communicating customer feedback to the Quality Management Representative and Manager. You will prepare Congress/Demo materials and communicate scientific support requests to the marketing department, providing support to the logistics team when needed.
Required skills
Key responsibilities
- Establish and develop relationships with current and potential customers, maintaining continuity
- Track trends, competitors, product developments, and legal regulations, reporting to manager
- Carry out sales-related activities in accordance with regional sales targets and prepare sales reports
- Plan, implement, and report customer/partner visits and demos in accordance with sales targets and customer demands
- Evaluate requests for proposals from customers/partners and prepare complete material lists according to customer needs
- Inform customers about purchasing methods such as tender, intermediate purchase, and leasing, cooperating with the tender department
- Keep track of material delivery dates and inform customers
- Carry out delivery and installation of materials, provide post-sales user training for product portfolio, and attend surgery cases
- Bring customer bills to the accrual stage and follow up collections with Finance and Accounting
- Communicate customer feedback to the Quality Management Representative and Manager, taking necessary actions and reporting them
- Prepare Congress/Demo materials, use them appropriately, and deliver them to the storehouse in sterilized, non-damaged condition
- Communicate scientific support requests and plans to the marketing department and support the process
- Provide support to the logistics team when needed
Experience & skills
- Hold a bachelor's degree in Business, Medical, or a related field, reflecting the blend of commercial and clinical understanding this role requires when working alongside surgeons and hospital procurement teams
- Bring a minimum of 2 years of commercial experience as a territory lead or in a similar role, showing prior exposure to managing a defined sales territory rather than only general sales experience
- Show experience in the Orthopaedics industry, including Trauma, Extremities, Joint Replacement, or related segments, given the role's direct focus on this specific medical device category
- Experience specifically in Trauma & Extremities is preferred, reflecting the ideal fit for someone who has already built familiarity with this exact product portfolio rather than adjacent orthopaedic categories
- Demonstrate proficiency in English, necessary for communicating with international colleagues, preparing reports, and engaging with customers in a market where English is widely used in business and clinical settings
- Show comfort attending surgery cases, since the role requires being present to support post-sales user training and product use in live clinical environments
- Demonstrate familiarity with procurement and purchasing processes relevant to healthcare institutions, including tenders, intermediate purchase, leasing, and external purchase, given the role's responsibility for guiding customers through these options
- Show experience or aptitude for managing the administrative side of sales, including tracking material delivery dates, bringing customer bills to accrual stage, and following up on collections with Finance and Accounting
- Demonstrate the ability to handle customer feedback and complaints professionally, coordinating with the Quality Management Representative and Manager to ensure appropriate resolution and reporting
- Show organizational skills suited to preparing and maintaining Congress and demo materials in proper condition, as well as coordinating scientific support requests with the marketing department
- Demonstrate willingness to travel within the assigned Western Region territory, consistent with the 30% travel expectation noted for this hybrid role