Job description

The Senior Process & Innovation Engineer within Amazon Logistics AMET AMZL Engineering (Q-Express Documents Transport) plays a critical role in building, standardizing, automating, and innovating physical infrastructure, layout design, and material flow across Amazon’s Last Mile delivery network. Amazon, founded in 1995, operates with a customer-centric mission to enable customers to find and discover anything they want online, and Amazon Logistics specifically focuses on delivering orders quickly, accurately, and cost-effectively while exceeding customer expectations. In this role, the engineer is responsible for developing and refining process standards based on best practices for physical infrastructure and designing logistics equipment deployed across emerging markets and global networks. The role ensures that all infrastructure solutions meet strict safety, customer experience, capacity, quality, and cost requirements. The engineer acts as a central technical and process point of contact within the Process Engineering team, collaborating closely with operational leaders in the field, functional support teams, and worldwide engineering counterparts. The scope includes ownership of process infrastructure across Delivery Stations and On-the-Road operations, ensuring optimized last-mile execution. The role also includes managing automation projects across the AMET region from ideation through execution, driving the expansion of low-cost automation solutions and leading equipment development initiatives. This position requires strong analytical capability, data-driven decision-making, and the ability to balance intuition with structured engineering methods. The engineer must coordinate with country-level and global stakeholders, ensuring alignment across complex logistics operations, while delivering scalable engineering solutions that improve efficiency, throughput, and operational performance in Amazon’s last-mile delivery ecosystem.