G42
Senior Specialist - Change Management
- Permanent
- Abu Dhabi, United Arab Emirates
- Experience 5 - 10 yrs
Job overview
Date posted
07/10/2025
Location
Abu Dhabi, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Salary only
Job description
Core42 is a leader in AI-powered cloud and digital infrastructure delivering sovereign AI infrastructure and high-performance compute to sectors with stringent regulatory needs. The Senior Specialist – Change Management role sits within Information Technology Operations in Abu Dhabi and focuses on driving adoption and maximizing utility of end-user collaboration platforms across non-technical departments (HR, finance, operational business units). The mandate includes leading adoption and engagement initiatives to achieve measurable business value; partnering with cross-department stakeholders to articulate value relevant to their goals; planning and facilitating user-centric workshops using design thinking; building and executing comprehensive adoption plans that include use case catalogues, training initiatives, and end-user communication strategies; applying best practices across collaboration tools with strong working knowledge of Microsoft technologies (including Microsoft Copilot and generative AI applications) and ServiceNow; designing and implementing training and enablement programs for smooth onboarding and sustained engagement; and creating and maintaining a library of use cases that demonstrate practical benefits across functions. Preferred qualifications highlight experience in cutting-edge technology organizations within the UAE/GCC, advanced credentials such as Prosci Change Management Certification and CCMP, and familiarity with Agile and Lean Six Sigma for process optimization. The environment emphasizes trust, accountability, performance, and values of Grit, Passion, and Impact, with benefits including competitive salary, yearly bonus, Esaad and Fazaa discount cards, premium family insurance, and access to top-tier learning platforms.
Required skills
Key responsibilities
- Lead adoption and engagement initiatives for end-user collaboration tools to drive measurable business value across client environments.
- Engage HR, finance, and operational business units to understand needs and articulate tailored value propositions for collaboration technologies.
- Plan and conduct user-centric workshops using design thinking techniques to uncover end-user needs and optimize adoption strategies.
- Develop and execute comprehensive adoption plans, including use case catalogues, training initiatives, and end-user communication strategies within digital transformation programs.
- Apply best practices across collaboration platforms, leveraging Microsoft technologies, Microsoft Copilot, generative AI, and ServiceNow to deliver outcomes.
- Design and implement training programs and enablement resources to support onboarding and sustained engagement.
- Create and maintain a library of functional use cases demonstrating specific value points for different client functions.
Experience & skills
- Demonstrate significant experience in customer success, program management, or project management focused on driving tool adoption and engagement in large organizations.
- Show expertise in facilitating workshops and applying design thinking methodologies to guide user-centric solutions and enhance adoption.
- Prove ability to engage cross-functionally with non-technical client departments to define and drive tailored value propositions.
- Possess strong understanding of end-user collaboration tools, including Microsoft technologies, Microsoft Copilot, generative AI, and ServiceNow, with a track record of best-practice application.
- Exhibit excellent organizational skills to develop detailed plans, coordinate cross-functional communications, and align stakeholders around adoption goals.
- Demonstrate experience developing end-user communications and engaging training content, simplifying complex concepts for varied audiences.
- Hold a Bachelor’s Degree in Business Administration, Organizational Psychology, Human Resources, Communication, or similar disciplines.
- Prefer experience with cutting-edge technology organizations within the UAE or GCC region and a collaborative, low-ego approach aligned to Core42’s culture.
- Prefer Master’s degree (MBA/Organizational Development or related) and advanced certifications such as Prosci Change Management Certification, CCMP, and knowledge of Agile and Lean Six Sigma for process optimization.