Bayzat
Strategic Account Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job overview
Date posted
19/09/2025
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
03/11/2025
Job description
Bayzat is at the forefront of transforming workplaces through innovative solutions in HR, Payroll, Finance, and Insurance. Renowned as a leading SaaS platform for employee benefits and a key player in the Insurance sector, Bayzat is committed to its mission: empower every company to create a remarkable workplace by supercharging people processes and payments. As one of the MENA region's fastest-growing Scale-Ups, Bayzat is celebrated for its innovative product offerings, backed by over 300 team members from 35+ nationalities. Recognized by Forbes as a promising UAE-based startup and supported by leading VCs like Mubadala and Point72 Ventures, Bayzat is among the best-funded HRTech scale-ups in the region. The Strategic Account Manager role focuses on achieving KPIs, executing the account retention and renewal lifecycle, delivering world-class customer service, and ensuring compliance with insurance products and regulatory requirements.
Required skills
Key responsibilities
- Consistently achieve KPIs each quarter
- Execute all phases of the account retention/renewal lifecycle
- Develop and deliver world-class customer service on an ongoing basis
- Educate and train existing and new potential customers on insurance products, mechanics, and regulatory requirements
- Collaborate with cross-functional teams to optimize efficiency to improve customer service
- Efficiently manage day-to-day servicing and operations (policy renewals, endorsements, claims, pre-approvals, escalations, etc.)
- Onboard customers to the Bayzat platform, while also monitoring and driving utilization
- Proactively build and maintain good working relationships with all key stakeholders (internal and external)
- Effectively manage and develop your assigned Senior Strategic Account Manager
Experience & skills
- Over 3 years of experience in client retentions (at least 2 years of group health insurance experience is a must)
- Relationship building with both internal and external stakeholders (C-suite, upper and mid-level executives)
- Excellent verbal and written communication
- Strategic and critical thinking
- Commercial acumen and problem-solving
- Obsessively organized and detail oriented (excellent at prioritization)
- High level of emotional resilience and empathy
- Technical Skills: Intermediate MS Office (Salesforce skills preferable)