American Hospital Dubai
Senior Quality and Point of Care Testing
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 19/04/2026
Job overview
Date posted
05/03/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
19/04/2026
Job description
Provides advanced leadership in laboratory quality systems, accreditation readiness, and Point-of-Care Testing (POCT) governance across all AHD sites. Ensures strict compliance with CAP, ISO 15189, JCI, and UAE regulatory requirements; oversees quality control (QC), proficiency testing (PT), document control, and continuous improvement initiatives. Leads the full POCT program including competency frameworks, device evaluation, validation, middleware/LIS integration, user onboarding, audit compliance, and governance committee coordination. Acts as a senior technical and strategic resource to the Laboratory Director, supporting risk reduction, practice standardisation, operational excellence, and POCT program optimisation. Utilises digital dashboards and reporting tools for QC trend analysis, KPI monitoring, incident management, and performance evaluation. Coordinates cross-department quality improvement initiatives, safety programs, and training compliance, ensuring adherence to regulatory, organisational, and patient safety standards.
Required skills
Key responsibilities
- Lead routine QC, QA, and QI activities across all laboratory sections
- Ensure full compliance with CAP, ISO 15189, JCI, and UAE regulatory standards through audits, gap assessments, and readiness checks
- Coordinate the complete PT cycle including enrollment, logistics, performance evaluation, and follow-up actions
- Review and validate QC, calibration, verification, and validation data to ensure analytical accuracy and compliance
- Support Section Supervisors with document control, SOP lifecycle management, and controlled document compliance
- Collect, analyse, and report quality indicators (KPIs), non-conformities, and improvement trends
- Investigate complaints, deviations, incidents, and support root-cause analysis and CAPA implementation
- Monitor reference laboratory service performance, turnaround times, and quality indicators
- Oversee quality assurance and service standards within phlebotomy/blood collection areas including customer satisfaction monitoring
- Lead and oversee the enterprise-wide POCT program across all hospital and clinic locations
- Develop and maintain POCT policies, SOPs, competency frameworks, and training programs in coordination with Clinical Education
- Oversee POCT device evaluation, validation, implementation, and ongoing performance monitoring
- Coordinate POCT user onboarding, competency assessment, re-certification, and audit compliance
- Maintain the POCT database ensuring accurate logs, QC documentation, analyser records, and incident reporting
- Ensure reliable LIS/middleware integration, data accuracy, connectivity functionality, and KPI reporting
- Advise Nursing, Medical, and operational teams on POCT compliance, performance issues, and quality requirements
- Prepare POCT KPI dashboards, incident summaries, and performance reports for leadership and committee review
- Support POCT Committee governance, contribute expert advice, and lead cross-department quality improvement initiatives
- Guide leadership on POCT-related costs, device procurement, and resource requirements
Experience & skills
- Bachelor’s Degree in Medical Laboratory or related field
- Current/Valid Dubai Health Authority (DHA) License
- Minimum of five (5) years of laboratory experience including at least two (2) years in a senior, quality, or POCT-governance role
- Knowledge of laboratory quality systems, QC/QA methodologies, PT programs, and validation principles
- Knowledge of CAP, ISO 15189, JCI, and UAE regulatory requirements for laboratory and POCT operations
- Knowledge of core laboratory workflows, analytical processes, and quality documentation standards
- Knowledge of POCT governance, device lifecycle management, competency standards, and digital connectivity (LIS/middleware)
- Knowledge of laboratory safety, risk management, and incident investigation methodologies
- Skills in conducting audits, gap assessments, KPI analysis, and accreditation readiness activities
- Skills in POCT training, competency assessment, and cross-functional stakeholder engagement
- Skills in analysing QC trends, interpreting validation data, and identifying improvement opportunities
- Skills in LIS/middleware utilisation, digital dashboards, and quality data reporting