Mashreq
AVP, Manager, Trade Operations
- Permanent
- Dubai, United Arab Emirates
- Experience 15 - 20 yrs
Job expiry date: 13/11/2026
Job overview
Date posted
29/09/2026
Location
Dubai, United Arab Emirates
Salary
AED 60,000 - 100,000 per month
Compensation
Comprehensive package + relocation
Experience
15 - 20 yrs
Seniority
VP/Executive
Qualification
Bachelors degree
Expiration date
13/11/2026
Job description
Export trade finance at Mashreq in the UAE runs through this AVP, who manages exports and related sub-products end to end for CIBG, RBG and IBG segments. Commercial customers and the Product Development Team come to you for advice on export finance, export payments, document checking, LC advising, confirmation and transfer, collections and risk participation. Processing follows SOPs, OPMs, UCP and ISBP, with SLAs and charges recovery kept on track. High-value transactions, priority customers and back-to-back or red clause LCs get extra due diligence. Sanctions checks and Trade Based Money Laundering (TBML) screening are applied to parties in documents, and commodity trade documents are handled with care. Nostro and internal account reconciliations are cleared daily, and audit observations are closed promptly. Customer complaints, operational errors and RCSA findings drive corrective action and changes to SOP, OPM and ADM. Daily team huddles, cross-skilling in at least two more products and automation projects keep the team sharp. Expect to bring 15 to 18 years in trade finance, CDCS, CITF or CTFP certification, strong SWIFT knowledge and a degree.
Required skills
Key responsibilities
- Manage exports and related sub-products end to end in line with bank policy, SOPs and ICC guidelines
- Advise commercial customers on export finance, export payments, document checking, LC advising, confirmation and transfer, collections and risk participation
- Consult the Product Development Team on trade finance in line with ICC publications, OPM, APPM and local rules
- Ensure all procedures comply with bank policy and guidelines
- Resolve customer complaints promptly
- Deliver MBOs on time
- Scrutinise applications for priority customers, high-value transactions and back-to-back or red clause LCs
- Process transactions per SOP, OPM, UCP and ISBP within SLAs, with charges recovered correctly
- Perform sanctions checks and TBML screening on relevant parties in documents
- Handle commodity trade operations documents
- Clear Nostro and internal account reconciliation entries daily
- Cross-skill the team in at least two additional products
- Lead automation projects and daily team huddles
- Recommend SOP, OPM and ADM changes and training to close knowledge gaps
- Close audit observations effectively and on time
- Escalate errors, complaints and service defects immediately and record them in the right system
Experience & skills
- Hold a graduate degree with an in-depth understanding of trade finance products and functions
- Possess CDCS, CITF or CTFP certification
- Bring a minimum of 15 to 18 years of experience in trade finance
- Understand SWIFT, trade finance and financial operating systems thoroughly
- Apply general banking knowledge and accurate interpretation of ICC publications
- Stay current on global compliance, TBML and geopolitical developments affecting trade
- Communicate strongly and work well under pressure with excellent organisation
- Analyse detail accurately with strong analytical skills