
Emirates NBD
Relationship Manager, Priority Banking
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 24/11/2026
Job overview
Date posted
10/10/2026
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
24/11/2026
Job description
Salaried individuals in the emerging affluent segment make up the portfolio for this Relationship Manager in Emirates NBD's Priority Banking division in Dubai. Relationships are built and kept largely through virtual contact, from initial profiling to meeting each client's Forex, Liabilities and Asset needs. Financial targets come from selling and cross-selling bank products, growing the portfolio and assets, and closing wealth referrals and Forex transactions. Daily client contact keeps everyone in the portfolio supported, and service quality shows up directly in CSAT scores. KYC procedures, operational risk policies and sales regulations must be followed closely to protect the bank's reputation. Mandatory training and certifications need completing on time. A university degree in Business or Finance and 1 to 3 years in a sales role within banking or financial services are required, ideally with exposure to Retail and Wealth Management. The position is open to UAE Nationals.
Required skills
Key responsibilities
- Cultivate virtual relationships with emerging affluent clients and retain them through dedicated relationship management
- Profile clients to understand their Forex, Liabilities and Asset requirements
- Resolve service quality and operational concerns for portfolio clients
- Achieve financial targets by selling and cross-selling bank products
- Grow portfolio and asset balances across the client base
- Close wealth referrals and Forex transactions successfully
- Follow KYC procedures, operational risk policies, sales processes and regulations
- Maintain and monitor daily customer contact across the portfolio
- Deliver exceptional service that lifts CSAT scores
- Complete mandatory training and certifications on time
Experience & skills
- Hold a University Degree in Business or Finance
- Bring 1 to 3 years of sales experience in financial services or banking
- Offer exposure to a range of banking areas such as Retail and Wealth Management
- Understand KYC and operational risk requirements in retail banking
- Demonstrate strong client relationship and service skills
- Possess UAE nationality