Citi UAE
Wealth Business Risk and Controls Lead – Branch & Service Organization, Data, Privacy, Sales Practices (SVP)
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
- Urgent
Job expiry date: 13/04/2026
Job overview
Date posted
27/02/2026
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
VP/Executive
Qualification
Bachelors degree
Expiration date
13/04/2026
Job description
The Wealth Business Risk and Controls Lead – SVP is responsible for leading first-line risk and control oversight across Branch & Service Organization, Data Governance, Privacy, Sales Practices, and AML/KYC execution for the UAE Wealth business. The role designs and enhances robust control frameworks aligned with global policies, regulatory requirements, and risk appetite standards. Acting as a senior risk partner, the position oversees branch operations governance, privacy impact assessments, sales practices review programs, and control automation initiatives. The SVP ensures proactive identification, measurement, and mitigation of operational and compliance risks while managing the full issue lifecycle from identification to remediation validation. This role partners closely with business, compliance, audit, technology, and regional stakeholders to ensure effective, sustainable, and scalable risk management practices.
Required skills
Key responsibilities
- Develop and maintain oversight frameworks for Branch Services, ensuring compliance with regulatory requirements and global policies.
- Review and approve branch processes to ensure adequacy of control design and regulatory alignment.
- Conduct risk assessments and periodic reviews to identify mis-selling, fraud, or customer detriment risks.
- Lead and manage the full issue lifecycle including root cause analysis, remediation planning, implementation tracking, and closure validation.
- Act as key liaison for audits, regulatory reviews, and internal assessments.
- Serve as In-Business Privacy Officer, overseeing privacy frameworks, privacy impact assessments, and data protection compliance.
- Design and lead the Sales Practices Review Program, conducting targeted reviews and reporting findings to senior management.
- Oversee AML/KYC/Sanctions execution to ensure consistent application of global policies across branches and service teams.
- Lead initiatives to enhance onboarding and ongoing KYC review processes for effectiveness and scalability.
- Partner with data and technology teams to strengthen data governance, digital monitoring tools, and control automation reports.
- Conduct risk assessments on data and digital controls, proposing and tracking remediation actions.
- Support UAE Wealth Controls Head and collaborate with onshore risk teams on strategic risk initiatives.
Experience & skills
- Minimum 8–10 years of experience in operational risk management, compliance, audit, or control-related roles within financial services.
- Strong knowledge of controls design, risk assessment methodologies, and regulatory frameworks.
- Experience overseeing branch operations, sales practices governance, or first-line risk management.
- Understanding of AML, KYC, Sanctions, and data privacy regulatory requirements.
- Proven ability to implement sustainable control improvements and automation initiatives.
- Strong analytical skills to evaluate complex risk and control environments.
- Excellent communication skills with ability to engage senior management and regulators.
- Strong problem-solving, decision-making, and multi-tasking abilities.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word).
- Bachelor’s degree or equivalent professional experience.