Job description

The Product Manager - Airline Mobile Application role at Cognizant Consulting (a global IT, consulting, and business process outsourcing leader with over 340,000 employees and a presence across NASDAQ-100, S&P 500, Fortune 500, and Forbes Global 1000 companies) is responsible for driving the development, delivery, and continuous improvement of an airline mobile application as a key digital customer-facing product within the aviation digital ecosystem. The role operates in a hybrid consulting environment and works closely with the Senior Product Manager, Digital and Ecommerce teams, Agile Release Train stakeholders, and cross-functional delivery teams. The position acts as the customer proxy within Agile Scrum teams and ensures that product strategy, roadmap, and business priorities are translated into clearly defined user stories with acceptance criteria, managed in JIRA, and delivered through SAFe Agile ceremonies including PI Planning, sprint planning, backlog refinement, WSJF prioritization, and retrospectives. The role is accountable for backlog management, feature definition, dependency coordination, acceptance testing, and ensuring alignment with digital KPIs and customer experience goals. It involves close collaboration with UI/UX designers, solution architects, and content teams to ensure seamless end-to-end feature delivery. The Product Manager ensures continuous improvement of the product backlog, validates delivered features against acceptance criteria and Definition of Done, and supports iterative product enhancement based on data analytics and stakeholder feedback to optimize airline mobile app performance across the customer journey.