Job description

The Business & Technology Delivery Senior Analyst role at Accenture Technology within the CMT (Communications, Media, and Technology) Technology team focuses on delivering technology-led transformation programs for telecommunications clients by leveraging industry experience, innovation hubs, and leading technologies from ecosystem partners and startups. The role involves working closely with client stakeholders to understand complex business challenges, design technology solutions, and support end-to-end delivery across domains such as BSS, OSS, cloud platforms, integration, and digital platforms. The position requires contributing to solution architecture, integration design, and process mapping while supporting the development of technology roadmaps and implementation strategies. The analyst participates in workshops, requirement gathering sessions, and stakeholder engagements, ensuring alignment between business and technology requirements. The role includes applying knowledge of Telco business processes such as order management, billing, CRM, and network operations, as well as working with BSS/OSS systems and integration patterns. It also requires understanding cloud platforms including AWS, Azure, and GCP, and implementing API-based architectures. The candidate is expected to utilize digital transformation methodologies, agile delivery frameworks, and DevOps practices to deliver scalable and innovative solutions. The role operates in a fast-paced, client-facing consulting environment, emphasizing continuous learning, certifications such as TM Forum and cloud platforms, and staying current with telecommunications industry trends, emerging technologies, and best practices to drive innovation at scale and deliver business transformation outcomes.