Mashreq
Senior Officer, Real Estate and Administration
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 28/11/2026
Job overview
Date posted
14/10/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
28/11/2026
Job description
Staff parking, telephone services, the Chairman's official car arrangements and Central Bank approvals for branches and ATMs make up the working week in this Senior Officer role in Mashreq's Real Estate and Administration Unit. Open to UAE Nationals only, the position is based full time in the office. Parking allocation across all Mashreq-owned buildings needs to be fair and accurate, with records updated and access cancelled when staff leave. On the telephone side, you handle incoming and outgoing enquiries and work to raise service quality. Two resources assigned to the Chairman's official car arrangements report to you, and bank vehicles need maintenance, registration and renewal on time. Arabic letters for the RE Unit, ATM and premises matters are prepared here, along with Central Bank system requests for ATM removals, new ATMs and maintenance permits. Branch work extends to business approvals, site inspections and landlord meetings to negotiate rent. Spoken Arabic is essential, and 3 to 5 years of experience with a reputed company, ideally covering PABX telephone systems and banking, is expected.
Required skills
Key responsibilities
- Coordinate staff parking allocation across all Mashreq-owned buildings for eligible employees
- Maintain accurate, up-to-date parking records and databases
- Resolve parking-related queries and issues promptly with Business Units
- Cancel parking access for staff who have resigned
- Answer incoming and outgoing telephone enquiries and guide callers to the right place
- Improve the telephone information service to raise customer satisfaction
- Prepare and process Arabic letters for RE Unit premises, ATMs and related matters
- Liaise with internal teams and external authorities to secure approvals and submissions
- Supervise the two resources assigned to the Chairman's official car arrangements, including visa matters
- Manage bank vehicles, covering maintenance, registration and timely renewal
- Process Central Bank system requests for ATM removals, new ATMs, maintenance permits and premises
- Submit Real Estate information to Central Bank authorities within target dates
- Obtain business and Central Bank approvals for branches, EBSU and offices
- Inspect new sites for due diligence and meet landlords to negotiate rent reductions
- Address complaints and liaise with landlords as needed
- Charge international call requests to the relevant requestor in line with bank rules
- Cover for Real Estate and Property colleagues during absences
- Deliver MIS reports on time
Experience & skills
- Be a UAE National
- Hold a high school diploma, with a graduate degree an advantage
- Bring 3 to 5 years of experience with a reputed company, including work with PABX telephone systems
- Offer experience in the banking sector
- Speak Arabic fluently, with very good written Arabic
- Write and speak English to an excellent standard
- Plan and organize work to deliver MIS and approvals on time
- Build effective relationships with internal and external stakeholders