Aramex
Senior Insurance Officer
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 14/03/2026
Job overview
Date posted
28/01/2026
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Salary only
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
14/03/2026
Job description
The Senior Insurance Officer provides operational, analytical, and administrative support to both the Manager – Insurance Claims and the Manager – Group Insurance. The role ensures smooth coordination of claims and policy management activities, supports reporting and data integrity, and contributes to the overall efficiency of the insurance function. Responsibilities include assisting with insurance claims by collecting and validating documentation, maintaining claims tracking systems, preparing submissions to underwriters, and coordinating follow-ups with stations and internal departments. The officer supports policy management by gathering data for local policy renewals, maintaining the Global Insurance Policy Register, preparing renewal summaries, tracking mandatory insurance requirements, and distributing insurance certificates. Additionally, the role involves contract review assistance, reporting and analysis for dashboards and reconciliations, organizing training sessions and awareness campaigns, coordinating premium payment processes through procurement systems, and liaising with brokers, underwriters, and internal teams. The position requires proficiency in Excel and data visualization tools, strong attention to detail, organizational skills, and the ability to manage multiple tasks while supporting cross-functional teams.
Required skills
Key responsibilities
- Assist in collecting and validating documentation for insurance claims and ensure accuracy of claims data.
- Maintain claims tracking systems and provide timely updates to relevant stakeholders.
- Support preparation of claims presentations and submissions to underwriters.
- Coordinate with stations and internal departments for claims notifications and follow-ups.
- Contribute to monthly and quarterly claims reporting, dashboards, and reconciliations.
- Help gather and organize data for local policy renewals, including sum insured and limits.
- Maintain the Global Insurance Policy Register and ensure data integrity and accuracy.
- Assist in preparing policy renewal summaries, policy status reports, and track mandatory insurance requirements.
- Distribute insurance certificates to relevant stations and stakeholders as required.
- Log, track, and support review of contracts and tenders received for insurance purposes.
- Support documentation and follow-up with brokers on coverage clarifications.
- Compile, format, and analyze data for management reports, dashboards, and monthly declarations to Finance.
- Maintain and update the Enhanced Liability Contract Database and resolve data inconsistencies.
- Assist in organizing training sessions and awareness campaigns, preparing materials and communications for internal stakeholders.
- Coordinate premium payment processes including raising Purchase Requests (PRs) and ensuring correct processing via Procurement Systems (Ariba).
- Schedule meetings, maintain documentation, support internal audits, and liaise with brokers, underwriters, and internal teams as needed.
Experience & skills
- 2–4 years of experience in insurance, finance, or data analysis.
- Strong attention to detail and organizational skills.
- Proficiency in Excel and data visualization/reporting tools.
- Good communication and interpersonal skills.
- Ability to manage multiple tasks and support cross-functional teams.
- Demonstrated analytical skills to review claims, policy data, and reporting metrics.
- Understanding of insurance claims and policy management processes.
- Eagerness to learn and grow within the insurance domain.
- Ability to coordinate with internal and external stakeholders, including brokers and underwriters.
- Familiarity with insurance industry regulations and best practices.
- Experience supporting reporting, dashboards, and reconciliations for management purposes.