Job description

The Sales Strategy & Operations Analyst - Middle East role at Salesforce in Dubai, United Arab Emirates is part of a high-performance Sales Strategy and Operations team responsible for supporting senior executives in driving business growth across the Middle East region, including Dubai UAE and Riyadh Saudi Arabia. Salesforce is a global leader in CRM software and cloud computing, delivering social, mobile, and cloud technologies that enable organizations to become customer-centric enterprises. The team operates under a data-driven framework to interpret KPIs, provide executive recommendations, and support strategic decision-making for senior sales leadership, including the Middle East SVP and regional Head of Strategy. The role involves ownership of the business operational model and cadence, as well as supporting both short-term and long-term growth planning, including G4G initiatives and cross-functional strategic programs. The analyst plays a critical role in sales operations, business planning, pipeline analysis, sales coverage optimization, and ongoing performance measurement. Responsibilities include building robust analytical models, performing custom performance analysis, and translating insights from large and complex datasets into executive-ready presentations and actionable business recommendations. The role requires strong analytical rigor, the ability to identify trends and underlying business drivers (“the why”), and the capability to communicate findings clearly to senior stakeholders. The position also contributes to improving sales governance, optimizing operational efficiency, and enabling data-informed decision-making across sales functions. Salesforce promotes a collaborative, innovative, and inclusive culture where employees work in high autonomy environments and leverage AI-powered tools to enhance productivity and impact.