Job description

The Logistics Supervisor at Amazon Logistics oversees daily operations across AMZL (Amazon Logistics) and Fulfillment Center environments, managing teams of Operations Assistants, Delivery Service Providers, and Associates. The role ensures efficient workflow, operational excellence, and superior customer service. Responsibilities include labor allocation, leading meetings, assigning duties, and ensuring adherence to Amazon’s Health and Safety standards. The Supervisor drives performance management by monitoring KPIs, performing root cause analyses, and implementing corrective actions. The role requires continuous identification of process improvement opportunities, solving operational challenges, and implementing enhancements using analytical and problem-solving skills. Strong communication and collaboration are critical, including reporting metrics, influencing decisions, managing external agencies, and coordinating across cross-functional teams. Supervisors utilize technology and tools to ensure smooth operations, support rollout of new systems, and maintain operational readiness while fostering a positive, high-performing team environment. The position emphasizes safety, performance, continuous improvement, and adherence to company standards in a fast-paced, dynamic logistics setting.