Job description

The Manager, CBDFS Operations – Investment Solutions & Securities Operations role at CBD Financial Services in Dubai is responsible for supporting the General Manager (GM-CBD Financial Services) in setting strategic goals, developing business plans, and driving incremental business growth from existing customers while acquiring new relationships within the bank’s target market. The role operates within the banking and investment services domain, focusing on managing a sound credit portfolio and overseeing securities operations. The position requires managing back office operations to ensure efficient, timely, and accurate processing of all securities-related transactions, including trade execution, trade settlement, deal confirmation, and financial transactions. The role ensures compliance with Dubai Financial Market (DFM) regulations, including verifying customer details conformity, executing orders in line with DFM policy guidelines, applying account freezes prior to order execution, and ensuring accurate debit of settlement amounts on settlement dates. Responsibilities include commission calculation and collection, weekly statement distribution, and timely communication of transaction errors to senior management with appropriate loss accounting approvals. The role emphasizes relationship management, establishing strategic objectives, formulating long-term business plans, and coordinating with unit managers to align operational execution with organizational goals. It also includes managing transaction processing, maintaining operational efficiency, minimizing customer complaints, and ensuring profitability. Additionally, the role involves providing professional guidance, training, motivation, and performance management for staff members, enhancing their skills and knowledge. The position requires expertise in securities operations, investment solutions, compliance, risk management, and adherence to regulatory frameworks such as DFM, alongside qualifications such as CISI or SCA certifications.