
Dubai Holding Real Estate
Senior Executive ā Tenant Relations
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 16/05/2026
Job overview
Date posted
01/04/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
16/05/2026
Job description
The Senior Executive ā Tenant Relations at Dubai Holding Asset Management is responsible for developing and maintaining strong professional relationships with retail tenants in Al Seef Mall. The role ensures tenant compliance with leases, Dubai Municipality regulations, safety, and housekeeping standards, while addressing complaints and operational challenges promptly. The position involves coordinating with technical, finance, and marketing teams, managing tenant documentation and correspondence, processing legal notices and tenant variations, facilitating tenant-driven marketing initiatives, analyzing retailer and category performance, and supporting retail asset management reporting. The role requires expertise in tenant relations, leasing, compliance, data analysis, financial oversight, and cross-functional collaboration, contributing to Dubai Holdingās portfolio of retail destinations and residential communities.
Required skills
Key responsibilities
- Develop strong professional relationships with all retail tenants and coordinate their major requirements
- Lead meetings and discussions with tenants to address issues and escalate as required
- Ensure tenant compliance with Dubai Municipality, DHAM lease policies, housekeeping, safety, and security
- Monitor tenant stores for operational standards, safety, and presentation
- Conduct tenant orientation and regular tenant meetings
- Prepare tenant correspondence, rent concession cases, early terminations, and memos
- Collect and maintain tenant data including sales, footfall, compliance documents, and permits
- Coordinate with technical, finance, and marketing teams regarding tenant requirements, billing, and event participation
- Process tenant requests, Tenant Work Permits (NOCs), and legal/statutory notices
- Analyze retailer and category performance, support tenant mix optimization, and prepare retail asset management reports
Experience & skills
- Bachelorās degree in Business Administration, Management, or related field
- Minimum 6 years of experience in retail/real estate management, mall operations, tenant relations, leasing, or customer experience
- Experience in the Middle East is a plus
- Strong influencing and negotiation skills
- Problem-solving under pressure
- Financial acumen and analytical skills
- Excellent organization and multi-tasking abilities