Kerzner
Assistant Manager, Cloud 22
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 23/04/2026
Job overview
Date posted
09/03/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
23/04/2026
Job description
The Assistant Manager at Cloud 22 supports the Operations Manager in running a world-class luxury restaurant at Atlantis The Royal. The role ensures operational efficiency, profitability, staff development, and consistent delivery of exceptional guest experiences. It requires hands-on management, a focus on minimizing costs, boosting employee retention, and maintaining high service standards within a luxury hospitality environment.
Required skills
Team leadership and staff development
Operational management of F&B outlets
Scheduling and coordination of employees
Customer service and guest experience management
Cost control and profitability management
Implementation of SOPs, policies, and procedures
Problem-solving and decision-making under pressure
Communication and interpersonal skills
Luxury service standards adherence
Training and mentorship for staff
Key responsibilities
- Assist the Operations Manager in overseeing daily restaurant operations and profitability.
- Train, mentor, and develop team members to maintain high performance standards.
- Coordinate employee schedules to ensure smooth service delivery.
- Ensure consistent implementation of company SOPs, policies, and procedures.
- Monitor operational costs and identify opportunities to improve efficiency.
- Deliver outstanding guest service and maintain high customer satisfaction levels.
- Support team engagement and retention initiatives to foster a positive work environment.
- Assist in managing challenges under high-pressure situations while maintaining service quality.
- Collaborate with cross-functional teams to ensure seamless operations and service delivery.
- Participate in learning and development initiatives and promote internal career mobility.
Experience & skills
- Minimum 3–5 years’ experience in a similar role within luxury hotel or fine-dining environments.
- Previous international hospitality experience preferred.
- Strong leadership and team management skills.
- High level of customer focus and commitment to service excellence.
- Ability to work under pressure with a hands-on approach.
- Understanding of cost control, scheduling, and operational profitability.
- Excellent communication, interpersonal, and problem-solving skills.
- Familiarity with luxury hospitality standards and protocols.
- Flexibility to adapt in a fast-paced and dynamic environment.
- Commitment to professional growth and development within hospitality.