Job description

Commercial Account Manager MENA role based in Dubai Internet City, United Arab Emirates, within Procore’s Sales team responsible for managing commercial customer accounts across the MENA region. The role serves as the primary point of contact for geographic-based territories, leveraging Procore’s suite of solutions to renew, expand, and grow the customer base while mitigating churn. The position requires collaborating cross-functionally with Inside Sales Representatives, Product Solution Specialists, Customer Success Engineers, and other Sales members to drive product adoption, increase customer retention, and identify upsell and cross-sell opportunities. The Commercial Account Manager conducts account research, identifies key champions, gathers business requirements, and communicates value propositions effectively against competitors. Responsibilities include maintaining accurate forecasts, managing pipelines, generating reports, and tracking sales activities. The role also involves managing leads, opportunities, and account information within Salesforce.com, coordinating internal resources to resolve client issues, and supporting execution of service agreements. The position requires consultative, solution-based sales experience within B2B software environments, post-sale revenue expansion, and strong experience managing customer relationships, forecasting, and pipeline management. Fluency in English and Arabic is required along with ability to work in the UAE and collaborate across cross-functional teams to support account growth and customer success initiatives.