Job description

The Relationship Manager – Priority Banking role at Emirates NBD is responsible for acquiring, managing, and expanding Priority Banking client relationships within the UAE. The role involves meeting revenue targets across Assets, Liabilities, Investments, and Insurance while delivering exceptional service standards and maximizing customer satisfaction. The Relationship Manager acts as the primary point of contact for Priority Banking clients, providing advisory support, managing accounts, and collaborating with Product Specialists to deepen relationships and increase share of wallet. The role requires strict adherence to UAE Central Bank regulations, Know Your Customer (KYC) requirements, anti-money laundering protocols, and anti-mis-selling policies. Responsibilities include maintaining accurate client profiles, assessing risk tolerance, documenting client meetings, monitoring client satisfaction, reporting suspicious transactions, and staying informed on market trends. The position operates within Emirates NBD’s Priority Banking segment, supporting both client acquisition and portfolio growth while maintaining confidentiality, compliance, and high-quality relationship management standards.