Job description

The Supply Chain Manager is responsible for managing end-to-end Supply Chain operations in Saudi Arabia within a global beauty retail organization operating across omnichannel environments including physical stores and e-commerce platforms. The role oversees all aspects of Local Supply Planning, Store Replenishment, Logistics Operations, and third-party logistics (3PL) relationship management to ensure product availability and efficient distribution across the national network. The position directly manages daily supply chain operations, including support for new product and brand launches, while contributing to the development of the future supply chain through improved systems, processes, and operational efficiencies. The Supply Chain Manager drives operational performance improvements in a fast-growth retail environment by optimizing inventory levels, managing warehouse fulfillment and distribution activities, and ensuring operational excellence across logistics processes. The role supervises local warehouse operations and collaborates with 3PL partners to improve efficiency, enhance quality standards, and reduce operational costs. The position also focuses on managing store replenishment strategies and optimizing fulfillment frequency for both retail locations and e-commerce channels. Responsibilities include continuously improving last mile delivery solutions that enhance convenience and operational performance for both stores and online customers. The role works closely with the retail team to monitor demand signals and adjust demand and supply planning accordingly. Additional responsibilities include managing overstock and discontinued product exit strategies, coordinating product return campaigns, and executing inventory rebalancing initiatives across the network. The Supply Chain Manager defines and monitors operational KPIs and performance metrics to proactively diagnose operational issues and implement improvement actions. The position collaborates closely with the regional headquarters in Dubai to support Sales and Operations Planning (S&OP) processes and provide KPI analysis to support strategic decision-making and action planning. The role leads a team of logistics and planning professionals and operates within a regional leadership structure reporting directly to the General Manager – KSA with a dotted reporting line to the Supply Chain Director – Middle East while participating as a member of the Regional Supply Chain Leadership Team. The position requires extensive expertise in logistics operations, warehouse fulfillment, distribution management, demand and supply planning, ERP systems such as SAP and RELEX, and supply chain analytics within retail, cosmetics, pharma, or FMCG sectors operating in fast-paced omnichannel environments.