Job description

The Specialist – Domestic Payment Operations at First Abu Dhabi Bank is responsible for authorizing and overseeing a sub-section of operations within domestic payment functions, ensuring timely, accurate, and compliant transaction processing. The role mandates strict adherence to bank policies, regulatory standards, and risk management practices while driving operational efficiency and customer satisfaction. Core duties include authorizing transactions, ensuring SLA compliance, minimizing operational risks, conducting reconciliations, maintaining accurate records and archival procedures, and acting as custodian of customer and security records. The specialist supports multiple desks and functions within the department, provides management reporting, participates in process improvement initiatives, and ensures zero operational loss, zero compliance breaches, and high satisfaction scores. The role demands strong knowledge of banking operations, risk management frameworks, domestic and international regulatory norms, and audit compliance, with a focus on achieving excellence in transaction processing and operational controls.