Ghobash
Manager, IT Applications
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 03/12/2026
Job overview
Date posted
19/10/2026
Location
Dubai, United Arab Emirates
Salary
AED 30,000 - 40,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
03/12/2026
Job description
Every business entity in the Ghobash Group runs on a shared Oracle ERP landscape, and this Manager, IT Applications in Dubai is accountable for keeping it stable, secure and improving. The Oracle ERP application support team reports to you, and other enterprise application support teams fall under your secondary oversight. Projects range from new company roll-outs and module implementations to upgrades, patching and third-party integrations through middleware, APIs and EDI. Enhancement and change requests are prioritised and delivered with proper testing and approvals, and critical incidents escalate to you under agreed SLAs. Segregation of duties, access controls and audit requirements must hold across the Oracle environment. Building in-house capability is a priority, so techno-functional consultants are mentored to deliver more work without relying on external partners. Oracle, system integrators and implementation partners are managed directly, along with the Oracle support and project budget. Candidates need a bachelor's degree in computer science, information systems or engineering and 8 to 12 years of techno-functional Oracle ERP experience across modules such as Finance, SCM, Procurement and HR, including leading teams that deliver Oracle projects.
Required skills
Key responsibilities
- Lead the Oracle ERP application support team to keep the environment stable, available and performing across Finance, SCM, Procurement and HR
- Oversee Oracle projects including new entity roll-outs, module implementations, upgrades and patching cycles
- Manage integrations between Oracle ERP and third-party applications through middleware, APIs and EDI
- Prioritise enhancement and change requests with appropriate testing, approvals and change management
- Resolve critical Oracle ERP incidents as the escalation point within agreed SLAs
- Own the Oracle ERP roadmap in line with business needs and Group IT strategy
- Ensure compliance, security and audit requirements, including segregation of duties and access controls
- Mentor techno-functional Oracle consultants across modules and workstreams
- Build internal capability to deliver roll-outs, integrations and enhancements with less reliance on external consultants
- Allocate resources across concurrent Oracle initiatives and support activities
- Define individual and team KPIs and SLAs and conduct regular performance reviews
- Supervise other enterprise application support teams to align standards and governance
- Standardise incident, problem and change management processes across all application support teams
- Represent application support in Group IT leadership, budgeting and planning discussions
- Support other application team leads with escalations, resourcing and prioritisation
- Partner with Oracle, system integrators and third-party implementation vendors
- Control the Oracle ERP support and project budget and contribute to wider application budgets
- Report application performance, project status, risks and mitigation plans to senior leadership
- Maintain documentation, knowledge management and disaster recovery plans for all supported applications
Experience & skills
- Hold a bachelor's degree in Computer Science, Information Systems, Engineering or a related field
- Bring 8 to 12 years of techno-functional experience with Oracle ERP systems
- Show hands-on experience across Oracle ERP modules such as Finance, SCM, Procurement and HR
- Demonstrate experience leading teams that deliver Oracle roll-outs, integrations, enhancements and change requests
- Lead and develop techno-functional consulting teams with strong people management skills
- Communicate clearly with business and technical stakeholders
- Run concurrent Oracle initiatives with strong project and programme management skills
- Translate business requirements into Oracle-based technical and functional solutions
- Negotiate effectively with vendors and implementation partners