Job description

The Hotel Manager role at Raffles Al Areen Palace Bahrain is a senior leadership position within an ultra-luxury hospitality environment, responsible for ensuring the smooth operation and coordination of the hotel through Department Heads including Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary. The role focuses on directing operational needs in compliance with the hotel’s Annual Budget and 5 Year Strategic Plan, supporting the preparation of the annual Operations Budget, and achieving profit objectives. The position plays a lead role in yield management across Rooms, Food & Beverage, and Spa, ensures accurate monthly financial outlooks, and contributes to redevelopment and capital projects from an operations perspective. The Hotel Manager is accountable for implementing and delivering all Raffles Standards, managing guest concerns and follow-ups, supporting labor management and productivity levels, and fostering a strong culture of Health and Safety and accident prevention. The role also involves acting as a culture leader, serving as a key member of the Hotel Executive Committee, supporting Senior Managers and the Executive Team, leading change management initiatives for Rooms and Food & Beverage, and assuming General Manager responsibilities in their absence within the context of a luxury private pool villa resort offering 78 villas with private pools and jacuzzis.