Job description

The Sales Executive – Hospitality SaaS (POS/PMS) is responsible for supporting the Middle East sales team of Shiji, a global technology company delivering cloud-based hospitality solutions built on the Shiji Platform. The role focuses on driving sales of SaaS solutions including Infrasys, Daylight PMS, Property Management System (PMS), Point-of-Sale (POS), guest engagement, distribution, payments, and data intelligence solutions to hotels across the specified territory. The Sales Executive monitors the market to identify new opportunities, acquire potential customers and strategic partners, and executes lead generation and lead qualification activities provided by the Sales Manager, Events, Partners and Dealers. Responsibilities include communicating and engaging with customers via phone and email through both warm and cold calling, arranging meetings, securing agreement signatures, building strong customer relationships, scheduling qualified appointments, delivering product demonstrations, and tracking projects through to successful completion. The role requires creating proposals, maintaining customer data, monitoring order processing, utilizing CRM tools to track and evaluate leads within the pipeline, performing sales reporting and Reporting & Analytics activities, and independently managing administrative tasks. Working closely with the Sales Manager and cross-functional teams, the Sales Executive contributes to implementing the regional sales strategy within a fast-paced hospitality technology SaaS environment serving over 91,000 hotels worldwide.