Key responsibilities

• Greet the customers and assist them in selecting the right product
• Convert the window shoppers to ultimate buyers
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank)
• Stay updated about the various brands of the group for suggestive selling
• Maintain grooming standards and professional attitude
• Be flexible to work extended hours during the Sale period
• Ensure minimal stock loss and up-to-date product knowledge
• Lay out and display stock in order to attract customers as per standard layout norms
• Follow all visual merchandising guidelines and maintain stock clearance norms
• Record inventory inward/outward and maintain related reports
• Handle POS (Point of Sale) / Billing Counter efficiently
• Tally money in the cash till during the beginning/end of shifts
• Issue receipts, refunds, and change to customers accurately
• Process payments by cash, credit cards, vouchers, or automatic debits
• Remain vigilant of store security without negligence
• Adhere to varied shifts and overtime as per business requirement
• Follow SOP and Loss Prevention Policies
• Maintain confidentiality of sales figures to external parties