Apparel Group
Sales Associate
- Permanent
- Dubai, United Arab Emirates
- Experience 0 - 2 yrs
Job overview
Date posted
18/04/2025
Location
Dubai, United Arab Emirates
Compensation
Experience
0 - 2 yrs
Seniority
Entry level
Qualification
Not applicable
Expiration date
02/06/2025
Job description
The Sales Associate is responsible for maximizing store sales through exceptional customer service and retail experience. This role requires the individual to be knowledgeable about product offerings, assist customers with their selections, and manage daily store operations including POS handling, stock presentation, and compliance with visual merchandising and security standards.
Required skills
customer service
product knowledge
sales conversion
billing system operation
point of sale
stock handling
inventory management
suggestive selling
loyalty program promotion
visual merchandising
cash reconciliation
payment processing
store maintenance
security awareness
report maintenance
Key responsibilities
- Greet the customers and assist them in selecting the right product
- Convert the window shoppers to ultimate buyers
- Promote the Club Apparel Loyalty Program of the company for repeat sales
- Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank)
- Stay updated about the various brands of the group for suggestive selling
- Maintain grooming standards and professional attitude
- Be flexible to work extended hours during the Sale period
- Ensure minimal stock loss and up-to-date product knowledge
- Lay out and display stock in order to attract customers as per standard layout norms
- Follow all visual merchandising guidelines and maintain stock clearance norms
- Record inventory inward/outward and maintain related reports
- Handle POS (Point of Sale) / Billing Counter efficiently
- Tally money in the cash till during the beginning/end of shifts
- Issue receipts, refunds, and change to customers accurately
- Process payments by cash, credit cards, vouchers, or automatic debits
- Remain vigilant of store security without negligence
- Adhere to varied shifts and overtime as per business requirement
- Follow SOP and Loss Prevention Policies
- Maintain confidentiality of sales figures to external parties
Experience & skills
- Presentable and well-groomed appearance
- Flexible to work extended hours or varied shifts
- Ability to handle billing systems and POS efficiently
- Awareness of store security protocols
- Capability to manage inventory and sales documentation