Job description

Security Operations Coordinator responsible for coordinating and supporting day-to-day physical security operations across bank branches, headquarters, and back-office locations within a UAE banking environment. The role ensures continuous security coverage through effective management of alarm systems, access control systems, CCTV infrastructure, guard force deployment, and incident response procedures. The position is responsible for maintaining operational readiness and ensuring compliance with bank security policies, RCSA (Risk and Control Self-Assessment) frameworks, UAE regulatory requirements, and law enforcement standards including police and CID approvals. Duties include coordination of alarm system renewals, access updates, security system maintenance schedules, and vendor management for guarding services and technical maintenance contracts. The role involves monitoring guard performance, tracking KPIs and KRIs, ensuring preventive maintenance execution, and maintaining accurate security MIS reporting for management review. The Security Operations Coordinator supports incident reporting, emergency response coordination, and escalation of security risks to senior management. Additionally, the role ensures compliance documentation is maintained for audits, supports risk mitigation initiatives, and assists in business continuity requirements. The position also contributes to cost optimization initiatives, site inspections, and continuous improvement of physical security operations across all organizational locations.