Job description

The Relationship Manager within Mashreq Gold’s Retail Banking Group is responsible for managing a portfolio of high-net-worth (HNW) clients, providing personalized banking and investment services to maximize profitability for both clients and the bank. The role involves building strong client relationships, sourcing new business through referrals, marketing activities, and personal networks, while enhancing cross-selling and up-selling opportunities across Mashreq Gold’s product suite. The Relationship Manager will achieve financial goals by driving revenue, sales, and portfolio growth, and ensuring clients are aware of all bank services. Responsibilities include safeguarding against AML risks and fraud, maintaining superior customer service standards, countering competition in wealth management offerings, and minimizing client attrition. The position requires strong financial markets knowledge, interpersonal and networking skills, proven experience in the UAE banking sector, and CISI certification.