Key responsibilities

• Sell retail banking products such as Credit Cards, Personal Finance, and Bank Accounts to new and existing customers
• Identify and onboard new companies to the bank’s approved employer list and grow relationships to increase product penetration
• Cross-sell other retail banking products to maximize revenue and profitability
• Provide accurate product information and ensure customers receive the best service experience
• Adhere to Emirates NBD’s policies, procedures, and service quality standards
• Collect customer feedback, monitor market trends, and report insights to management
• Meet or exceed assigned sales targets and key performance indicators (KPIs)
• Maintain professionalism while representing the bank in external sales and promotional activities
• Ensure documentation, compliance, and customer onboarding are executed accurately and efficiently