Sephora
Chief Information Officer
- Permanent
- Dubai, United Arab Emirates
- Experience 15 - 20 yrs
Job overview
Date posted
19/04/2025
Location
Dubai, United Arab Emirates
Salary
AED 100,000+ per month
Compensation
Comprehensive package + relocation
Experience
15 - 20 yrs
Seniority
C-suite
Qualification
Masters degree
Expiration date
03/06/2025
Job description
Sephora Middle East is recruiting a strategic and execution-driven Chief Information Officer to lead and transform our Corporate Technology strategy. The ideal candidate has extensive experience in high-growth Retail or B2C companies and will drive innovation, operational excellence, and digital transformation across the region. Reporting directly to the Chief Finance Officer, the CIO will spearhead Sephora Middle East’s core Technology strategy while collaborating closely with regional business stakeholders and the EME/Global Tech team in France. This role spans 6 countries (UAE, KSA, Kuwait, Qatar, Bahrain, Oman) and 7 legal entities in a highly dynamic retail environment, leading a team of 11 technology professionals. The role’s mission is to ensure technology becomes a strategic enabler, driving maximum value to facilitate business success while delighting both customers and employees through seamless innovative solutions.
Required skills
Key responsibilities
- Develop and execute a forward-thinking technology strategy that supports Sephora Middle East’s growth ambitions while adhering to Global Tech guidelines.
- Define detailed plans and set timelines for the implementation of technical capabilities across the region.
- Continuously refine and improve the regional technology roadmap to maintain relevance and impact.
- Ensure the technology roadmap and capabilities align with Sephora’s Retail and Digital ambition, delivering a seamless customer experience.
- Drive platform stability and reliability to support optimal operations and customer satisfaction.
- Enhance operational efficiency through tech-enabled solutions, empowering Sephora’s workforce.
- Partner with cross-functional teams to align technology with business objectives and address both short- and long-term needs.
- Own and communicate the regional tech’s priorities, progress, and achievements to global and regional leadership.
- Leverage stakeholder feedback to drive continuous improvement of solutions and technologies.
- Contribute to the development of Sephora OneTech Operating Model, optimizing shared capabilities within LVMH & Sephora.
- Maximize global solutions and resources to enhance regional economies of scale and competence.
- Ensure business continuity and cyber resilience across regional operations.
- Manage the deployment of technology initiatives, ensuring timely delivery, budget adherence & effective risk management.
- Identify and harness emerging technological opportunities to maintain competitive leadership.
- Set ambitious goals for the technology team and ensure achievement within allocated budgets and timelines.
- Foster a high-performance culture within the team, creating strong ties within the global Sephora OneTech community.
- Actively mentor and develop team members to support their professional growth and align efforts with business priorities.
Experience & skills
- Master’s degree from an accredited university in a relevant field.
- Over 15 years of technology leadership experience, leading cross-functional teams in complex, multi-country environments.
- Proven expertise in leading and scaling high-performing technical teams across solutions design, development, product management, data platforms, security, and infrastructure operations.
- Experience in managing third-party integrations and optimizing partner collaborations.
- Strong customer focus, with the ability to design and deliver customer-centric technology solutions.
