Honeywell
Field Service Specialist II
- Permanent
- Abu Dhabi, United Arab Emirates
- Experience 2 - 5 yrs
Job overview
Date posted
14/06/2025
Location
Abu Dhabi, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
29/07/2025
Job description
Honeywell is seeking a Field Service Specialist II based in Masdar City, Abu Dhabi, to support the Lifecycle Solutions and Services (LSS) business. The role involves delivering high-quality field support services aligned with Honeywell’s global standards, focusing on technical resolution, preventative maintenance, upgrades, and ensuring customer satisfaction. The position requires expertise in Honeywell control systems (TPS/TDC, Experion EPKS) and aims to identify and grow service business opportunities while maintaining excellent safety and service delivery practices across customer accounts. This hybrid position offers a dynamic environment for professionals with a passion for field operations and automation technology.
Required skills
Key responsibilities
- Comply with corporate, customer, and legal Health, Safety and Environment obligations including training and use of PPE
- Manage assigned customer accounts and service agreement deliverables as the custodian
- Identify and develop new service opportunities in customer accounts in collaboration with sales teams
- Perform installation, configuration, implementation, and commissioning of Honeywell control systems and SCADA solutions
- Regularly perform preventive and corrective maintenance on customer automation systems
- Diagnose and troubleshoot control system issues and escalate as needed for resolution
- Deliver on service requests promptly and within agreed timelines following GSM process standards
- Track and report activities using global tools, ensuring timesheets and billable work are submitted on time for invoicing
Experience & skills
- Bachelor degree or technical diploma in electronic systems, industrial automation, or electrical engineering
- 3–5 years of experience in Honeywell DCS (TPS/TDC) and Experion EPKS system maintenance
- Hands-on experience with installation, configuration, implementation, and troubleshooting of automation control systems
- Knowledge of legacy system migration to Honeywell enhanced technologies such as EPHM, ELCN, and EUCN
- Certified in Honeywell TPS/TDC systems and Honeywell EPKS systems
- Strong understanding of customer site management and technical service delivery
- Ability to work in hybrid settings with field and office-based tasks
- Good adherence to safety, quality, and operational standards