Job description

In this role you will manage and grow relationships with restaurant and vendor partners at Talabat Qatar, serving as the main point of contact to help them optimize their presence on the platform, grow their sales, and ensure high partner satisfaction. You will build and maintain strong, long-term relationships with existing restaurant and vendor partners, ensuring high partner satisfaction and retention through proactive communication and service excellence. You are responsible for serving as a trusted advisor, providing partners with insights that support their business growth on the platform. Your responsibilities include analyzing sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics, and sharing actionable recommendations based on performance metrics to drive revenue and efficiency. You will conduct regular business reviews to align on results, opportunities, and growth plans, and you are responsible for identifying growth opportunities within your portfolio, including upselling services and suggesting cross-promotions. You will support partners in optimizing content such as menu structure, images, and delivery times for better customer engagement and conversion, and recommend and coordinate marketing campaigns and promotional offers to drive order volume. In this role you will collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly, and you are responsible for negotiating and renewing commercial agreements while ensuring partners comply with service-level agreements and operational standards.