Key responsibilities

• Welcome and manage internal and external guests with professionalism and warmth
• Manage reception calls, visitor access, meeting room bookings, and calendar coordination
• Prepare and serve refreshments for meetings; ensure meeting rooms are reset and ready for the next use
• Coordinate document-related tasks such as printing, scanning, binding, and archiving
• Provide administrative support to Directors and Partners including scheduling, travel, and internal logistics
• Process expenses, enter time records, and handle internal system tasks for finance and project support
• Manage incoming and outgoing deliveries, maintaining clear communication with staff
• Reorder office supplies and catering provisions while maintaining cost control
• Support Corporate Services with ad hoc administrative tasks and during team absences
• Escalate complex issues to the Office Manager and maintain confidentiality at all times