Zain
Business Analytics Specialist
- Permanent
- Manama, Bahrain
- Experience 2 - 5 yrs
Job overview
Date posted
22/05/2025
Location
Manama, Bahrain
Salary
Undisclosed
Compensation
Salary only
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
06/07/2025
Job description
Zain Bahrain is hiring a Business Analytics Specialist to join its Strategy & Business Development division in Manama. The role involves comprehensive data analysis throughout the lifecycle—from requirements gathering to actionable insights—leveraging statistical techniques, machine learning, and data visualization tools. The specialist will design dashboards, maintain performance reports, analyze operational trends, and support strategic decision-making. This position requires strong analytical capabilities, technical proficiency, and experience in telecom or related data-intensive environments.
Required skills
data analysis
statistical modeling
machine learning
data visualization
SPSS
R
Python
Power BI
Tableau
SQL
Excel
ETL frameworks
XML
JavaScript
report writing
dashboard design
business intelligence
process improvement
data auditing
KPI reporting
Key responsibilities
- Interpret data, analyze results using statistical techniques, and provide ongoing reports.
- Develop and implement databases, data collection systems, data analytics, and other strategies to optimize statistical efficiency and quality.
- Acquire data from primary or secondary data sources and maintain databases/data systems.
- Identify, analyze, and interpret trends or patterns in complex data sets.
- Locate and define new process improvement opportunities.
- Coordinate tools for process management and ensure that cycle guidelines are adhered to.
- Arrange anomalies of consumption and identify errors in data and take measures to resolve them.
- Evaluate business data to identify their different characteristics and locate similarities for integration.
- Design comprehensive data reports and business tools for managers and executives.
- Create monthly and quarterly performance reports of Sales and Customer Care agents.
- Generate segment performance reports of enterprise account managers.
- Design and implement digital dashboards and maintain digital initiatives.
- Carry out audits on data to address customer base business-related issues.
- Support ad-hoc reports required by the business analytics team.
Experience & skills
- Knowledge of statistical packages for dataset analysis such as Excel, SPSS, R, Python, Power BI, Tableau.
- Ability to communicate results to non-technical audiences.
- Strong analytical skills with attention to detail and accuracy.
- Adept at queries, report writing, and presenting findings.
- Advanced knowledge of Excel and PowerPoint.
- Experience with reporting packages (e.g., Business Objects), databases (e.g., SQL), and programming languages (e.g., XML, JavaScript, ETL frameworks).
- Bachelor’s Degree in Computer Science, Information Management, Mathematics, Economics, Statistics, or relevant field.
- 4-5+ years of experience in telecom or relevant field.
- 3+ years in Business Analytics or equivalent experience with an advanced degree.
