Key responsibilities

• Partner with hiring managers on role requirements, sourcing, screening and interview coordination
• Oversee onboarding and mobilisation, including employment documents, visas, travel, temporary accommodation, IT set-up and orientation
• Prepare contracts, salary certificates, transfer letters, NOCs, work permits and MOHRE/WPS documentation
• Manage offboarding, including resignations, terminations, final settlements, visa cancellations, clearance and exit interviews
• Lead day-to-day HR operations with practical, legally sound advice to management, employees and senior HR leadership
• Handle employee relations matters, including grievances, investigations, disciplinary action, performance concerns and absenteeism
• Administer promotions, transfers, leave, attendance, overtime, claims and medical insurance
• Maintain accurate, up-to-date employee records in the HRIS
• Ensure fair treatment, full documentation and compliance with UAE law, company policy and confidentiality requirements
• Coordinate monthly payroll with Finance, the payroll provider and senior HR leadership
• Validate payroll inputs and resolve payroll queries or discrepancies
• Support salary reviews, bonus exercises and other compensation adjustments
• Compile HR and payroll reports and support internal and external audits
• Supervise administrative support staff and the receptionist
• Control invoice processing, office expenses and payment submissions with Finance
• Arrange business travel, including itineraries, flights, hotels, visas and ground transport
• Run reception and front-office services, including visitors, calls, couriers, meeting rooms and supplies
• Advise expatriate employees on housing rentals, tenancy documentation, renewals and utilities
• Govern office facilities, maintenance, service providers and vendors
• Set work priorities, service standards and cover arrangements for the administration team
• Undertake other duties reasonably assigned by senior management