Deliveroo
Account Manager – Restaurants (Arabic Speaking)
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 09/04/2026
Job overview
Date posted
23/02/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Job description
The Account Manager – Restaurants (Arabic Speaking) role within Deliveroo’s Commercial team in Dubai – Main Office operates at the center of a three-sided food delivery and e-commerce marketplace serving restaurants, grocers, and new verticals. As part of Deliveroo, now integrated within the broader global structure of DoorDash and collaborating with systems and teams across DoorDash and Wolt, the position focuses on strategic account management and commercial growth within the Middle East region. The role requires independent ownership of a high-value restaurant partner portfolio, developing tailored commercial strategies to maximise sales, retention, customer satisfaction, and long-term profitability. The Account Manager is responsible for delivering revenue targets, managing promotional ROI, overseeing profitability metrics, and executing data-driven initiatives that enhance partner performance and customer experience. Using advanced Excel capabilities and analytics tools such as Looker, the role conducts market trend analysis, pricing optimisation, portfolio optimisation, and leads quarterly business reviews (QBRs) with structured, actionable recommendations. The position also involves contract negotiation, execution of partner-funded and co-marketing campaigns to drive incremental order volume and brand visibility, and identification of category expansion and new business initiatives to ensure sustainable network performance. The role operates in a fast-paced, cross-functional commercial environment, requiring bilingual Arabic and English communication and strong expertise in account management, business development, commercial strategy, and data-led decision-making within food delivery, F&B, or e-commerce sectors.
Required skills
Key responsibilities
- Independently manage a diverse portfolio of high-value restaurant partners by developing and executing tailored commercial strategies to maximise sales, retention, and partner satisfaction.
- Own and deliver commercial outcomes for the assigned portfolio including revenue targets, promotional ROI performance, and overall profitability metrics.
- Conduct data analysis using Excel and Looker to identify market trends, perform pricing optimisation, and generate actionable insights that improve partner performance.
- Lead and deliver quarterly business reviews (QBRs) with structured, data-driven recommendations aligned to revenue growth and customer experience objectives.
- Negotiate and execute partner-funded and co-marketing campaigns to drive incremental order volume, enhance brand visibility, and strengthen commercial partnerships.
- Identify portfolio optimisation opportunities including category expansion strategy and new business initiatives to ensure sustainable long-term growth across the network.
- Act as a proactive problem-solver by making high-impact commercial decisions that improve partner performance within a fast-paced marketplace environment.
- Collaborate cross-functionally within the Commercial team and broader marketplace structure to support data-led growth strategies and unlock new revenue streams.
Experience & skills
- Demonstrate exceptional written and verbal communication skills in both Arabic and English (bilingual proficiency required).
- Possess significant experience in account management, business development, or commercial strategy, preferably within food delivery platforms, F&B, or e-commerce environments.
- Exhibit advanced proficiency in Excel and proven experience using analytics tools such as Looker to drive ROI-based decision-making and commercial insights.
- Demonstrate strong commercial acumen with proven experience in contract negotiation and management of complex partner portfolios.
- Apply expertise in revenue management, profitability analysis, promotional ROI tracking, and portfolio management within a marketplace model.
- Operate effectively in fast-paced, cross-functional commercial environments with the ability to independently manage high-value accounts and strategic initiatives.