HSBC UAE
Client Lifecycle Management Analyst
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 07/10/2025
Job overview
Date posted
23/08/2025
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
07/10/2025
Job description
HSBC International Wealth and Premier Banking provides banking and holistic wealth management solutions to affluent clients across global markets. The Client Lifecycle Management (CLM) Analyst manages all tasks related to customer lifecycle events including onboarding, CDD modification, and periodic/event-driven reviews. The role ensures compliance with KYC/AML and regulatory guidelines, while supporting front office teams to deliver a seamless client experience and protecting the bank from financial crime exposure.
Required skills
client lifecycle management
client onboarding
customer due diligence
KYC
KYT
AML compliance
regulatory compliance
risk assessment
financial crime prevention
data management
account modification
event driven reviews
periodic reviews
Excel
Word
Access
Outlook
Key responsibilities
- Analyse, validate and ensure customer onboarding through documentation review, KYC/KYT information, and screening activities.
- Analyse, validate and register account modifications including CDD, Tax (FATCA/QI/US PP/CRS), structure updates, person creation, documents registration, and account blocking/unblocking.
- Complete and manage periodic and event driven reviews, performing due diligence on KYC/KYT information and screening activities.
- Deliver end-to-end operational support to client facing teams while ensuring compliance with guidelines and regulations.
- Provide advisory and operational support to front office staff for CLM activities for both new and existing clients.
- Ensure adherence to CDD guidelines and Group’s risk appetite, mitigating financial crime exposure.
- Drive client experience efforts aligned with CLM’s strategy by supporting front office in managing existing clients.
- Maintain excellence in client service through proactive initiatives across the team and portfolio.
- Ensure conduct delivers consistent fair outcomes for customers and maintains orderly operation of financial markets.
Experience & skills
- Graduation degree is required for UAE Visa and Work Permit.
- Strong experience in client lifecycle management, onboarding, KYC/AML or related middle-office/operations functions.
- Working knowledge of AML, regulatory compliance, and controls within banking and financial services.
- Strong teamwork initiative, research and communication skills.
- Proficiency in IT tools and adaptability to complex software (Excel, Word, Access, Outlook).
- Flexible, accountable, open to different ideas and cultures.
- Ability to collaborate with clients, providers, regulators, and colleagues with respect and professionalism.
