Key responsibilities

• Analyse, validate and ensure customer onboarding through documentation review, KYC/KYT information, and screening activities.
• Analyse, validate and register account modifications including CDD, Tax (FATCA/QI/US PP/CRS), structure updates, person creation, documents registration, and account blocking/unblocking.
• Complete and manage periodic and event driven reviews, performing due diligence on KYC/KYT information and screening activities.
• Deliver end-to-end operational support to client facing teams while ensuring compliance with guidelines and regulations.
• Provide advisory and operational support to front office staff for CLM activities for both new and existing clients.
• Ensure adherence to CDD guidelines and Group’s risk appetite, mitigating financial crime exposure.
• Drive client experience efforts aligned with CLM’s strategy by supporting front office in managing existing clients.
• Maintain excellence in client service through proactive initiatives across the team and portfolio.
• Ensure conduct delivers consistent fair outcomes for customers and maintains orderly operation of financial markets.