
Dubai Airports
Head - Food and Beverage Management
- Permanent
- Dubai, United Arab Emirates
- Experience 10 - 15 yrs
Report job as expired
Job expiry date: 25/06/2025
Job overview
Date posted
12/05/2025
Location
Dubai, United Arab Emirates
Salary
AED 50,000 - 60,000 per month
Experience
10 - 15 yrs
Seniority
Director
Qualification
Bachelors degree
Expiration date
25/06/2025
Job description
Dubai Airports is seeking a dynamic leader to head its Food and Beverage Management division within the Commercial department. This role is pivotal to driving revenue, enhancing customer service, and building key relationships with over 1,300 organisations. The successful candidate will oversee a wide portfolio of food and beverage categories and manage stakeholder relationships, contract execution, performance KPIs, and innovation across dining concepts within airport facilities. The Head of Food and Beverage will also ensure operational excellence and contribute to the strategic alignment of offerings with global food trends and evolving customer demands.
Required skills
Key responsibilities
- Provide leadership across food and beverage categories, contract management, and stakeholder relationships
- Drive F&B sales, revenue, concept development, and customer service standards
- Analyze global F&B trends and customer demographics to plan category strategies
- Implement operational excellence initiatives for top-tier service delivery
- Advise partners and stakeholders on category management and airport operations
- Set performance standards and conduct evaluations on F&B operations
- Deliver reports on ASQ, mystery shopper data, financials, and customer satisfaction
Experience & skills
- Bachelorās degree in Business Management, Hospitality, or Commerce
- 10ā12 years of experience in the Food and Beverage sector
- Experience in business plan development and category strategy implementation
- Understanding of tariffs, concessions, and cargo industry health and safety
- Strong analytical and data-driven decision-making skills
- Previous experience in stakeholder, revenue, and account management