Job description

In this role you will lead the delivery of DataRobot's most advanced customer initiatives as the captain of the ship for enterprise customer engagements, specifically focusing on the deployment of Agentic AI and Generative AI solutions. You will act as a technical translator and strategic partner, sitting at the intersection of business strategy and engineering execution, guiding customers through the complexities of adopting autonomous AI agents. You will lead complex AI engagements, owning the end-to-end delivery lifecycle for high-stakes professional services engagements, managing the scope, timeline, budget, and execution of projects building GenAI agents and predictive solutions. You are responsible for bridging business and technology, acting as the primary translation layer between client business stakeholders up to the C-suite and DataRobot's technical delivery team of AI Engineers and Data Scientists. Your responsibilities include technical risk management, leveraging your technical background to identify implementation risks early and working with the engineering team to mitigate them before they impact the critical path. You will cultivate strong, trusted relationships with client sponsors, managing expectations and handling escalations, and you are responsible for driving adoption and change by helping customers understand how to operationalize and adopt Agentic workflows. In this role you will run agile sprints, stand-ups, and sprint reviews, ensuring the delivery team maintains high velocity and clear direction.