Sharjah Islamic Bank
Senior Manager – Business Analytics & Planning
- Permanent
- Sharjah, United Arab Emirates
- Experience 5 - 10 yrs
Job overview
Date posted
12/11/2025
Location
Sharjah, United Arab Emirates
Salary
AED 30,000 - 40,000 per month
Compensation
Comprehensive package + relocation
Experience
5 - 10 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
27/12/2025
Job description
The Senior Manager – Business Analytics & Planning plays a critical role in driving the Retail Banking Group’s (RBG) growth and profitability strategy. Reporting to the Head of Consumer Finance, this position is responsible for developing and executing data-driven insights, monitoring product and channel performance, and supporting the bank’s strategic initiatives across consumer finance products. The role requires strong financial acumen, analytical capability, and an ability to translate complex data into actionable business decisions. Working closely with product managers, retail distribution, and risk functions, the Senior Manager ensures alignment between strategy execution, operational excellence, and sustainable profitability across the retail banking portfolio.
Required skills
Key responsibilities
- Assist the Head of Consumer Finance in developing, executing, and monitoring the retail banking growth strategy and profitability objectives.
- Design and manage the Retail Banking Group (RBG) MIS framework to track performance across products, channels, and branches.
- Prepare and analyze daily, weekly, and monthly reports including asset acquisition, area-wise performance, channel productivity, and product origination metrics.
- Monitor key retail banking KPIs such as delinquency, early settlements, credit card spend, and account growth.
- Generate detailed profitability and performance reports for each retail product and distribution channel.
- Provide analytical support to product managers and RBG heads to enhance decision-making and optimize sales effectiveness.
- Conduct segmentation analyses by portfolio, demographics, and channel to identify growth and cross-sell opportunities.
- Support budget preparation and target setting within the Hyperion Budgeting System.
- Develop and track financial models to assess business origination quality and long-term portfolio performance.
- Collaborate with credit, sales, and product teams to maintain portfolio health and reduce delinquency risks.
- Lead the preparation of dashboards and performance reviews for senior management presentations.
- Support operational risk governance by ensuring RCSA, KRI, and control testing activities are executed for the relevant departments.
- Ensure adherence to the Operational Risk (OR) framework and assist with business continuity management initiatives.
- Deliver insights to improve retail banking customer acquisition and retention strategies.
- Stay updated on market trends, competitor performance, and regional banking best practices.
- Mentor junior analysts and ensure continuous enhancement of analytics capability within the team.
- Attend relevant business analytics and financial management training sessions to strengthen technical and strategic capabilities.
Experience & skills
- Bachelor’s degree in Financial & Banking Science or Financial Management (Master’s degree preferred).
- Minimum 7–8 years of experience in retail banking analytics, financial planning, or business strategy roles.
- Expert proficiency in MS Office, especially Excel (pivot tables, financial modeling, and advanced formulas).
- Experience using Hyperion Budgeting or similar financial planning systems.
- Proven ability to design, automate, and manage MIS and performance dashboards.
- Strong understanding of retail banking products, sales channels, and customer segments.
- Knowledge of risk management tools such as RCSA, KRI, and business continuity planning.
- Excellent data interpretation and problem-solving skills with high attention to detail.
- Fluency in English and Arabic (both written and spoken).
- Strong interpersonal and leadership skills to collaborate effectively across business units.
- Ability to meet deadlines, manage multiple tasks, and deliver actionable insights under pressure.
