Bupa Arabia
Manager, Clinical Risk
- Permanent
- Jeddah, Saudi Arabia
- Experience 5 - 10 yrs
Job expiry date: 01/12/2026
Job overview
Date posted
17/10/2026
Location
Jeddah, Saudi Arabia
Salary
SAR 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
01/12/2026
Job description
Bupa CareConnect's Medical Division sets the quality, patient safety and clinical risk agenda, and this Manager in Jeddah turns it into programmes that work across the care delivery system. Clinical and non-clinical risks to patients, caregivers and staff are identified, assessed and mitigated, with evidence-based practice used to reduce adverse events and preventable harm. Physicians, nurses and allied health professionals work with you on clinical quality indicators, and the Quality Management System and its documentation are kept aligned with national and international standards. Internal and external audits cover clinical quality, patient safety, clinical governance, patient experience and credentialing files, with corrective actions followed through. RCA, FMEA and HVA are facilitated for new or redesigned services, and event reports feed trend analysis and process changes. Accreditation readiness for CBAHI, JCI and MOH visits is a major thread, from gap assessments to post-survey action plans. Dashboards and reports go to committees, leadership and regulators, and patient safety culture survey work is coordinated with the Saudi Patient Safety Center. Training on quality methods, patient safety, risk tools and accreditation standards helps embed these principles in daily practice. Candidates need a bachelor's degree in medicine, a professional quality licence or certification, at least six years in quality, risk, patient safety and accreditation management in healthcare, and professional working proficiency in English and Arabic.
Required skills
Key responsibilities
- Design and monitor quality improvement, patient safety and clinical risk management programmes in line with policy and regulation
- Identify, assess and mitigate clinical and non-clinical risks to patients, caregivers and staff
- Promote evidence-based practice to reduce adverse events, medical errors and preventable harm
- Support leadership in developing patient safety strategies and performance improvement plans
- Collaborate with physicians, nurses and allied health professionals on clinical quality indicators and metrics
- Ensure adherence to the Quality Management System, policies, procedures and SOPs
- Update QMS documentation to meet national and international healthcare standards
- Monitor the effectiveness of quality initiatives through data analysis and performance tracking
- Plan, conduct and report internal and external audits on clinical quality, patient safety, governance, patient experience and credentialing
- Analyse audit findings and recommend corrective and preventive actions
- Track action plans through to timely implementation
- Foster a just and transparent safety culture that encourages incident reporting and learning
- Investigate patient and caregiver safety risks and their mitigation
- Facilitate RCA, FMEA, HVA and other risk assessments for new or redesigned services
- Coordinate event reporting, trend analysis and resulting policy or process revisions
- Consolidate quality, safety and risk reports for committees, leadership and regulators
- Prepare dashboards, performance summaries and analytical reports
- Liaise with the Saudi Patient Safety Center on the patient safety culture survey, analysis and actions
- Lead preparation for CBAHI, JCI and MOH accreditation and visits, including gap assessments and post-survey follow-up
- Sustain continuous compliance with accreditation standards
- Deliver training on quality methods, patient safety, risk tools and accreditation standards
Experience & skills
- Hold a bachelor's degree in Medicine from a recognized national or international university
- Possess professional licensing or certification in Quality
- Bring at least six years of management experience in quality, risk, patient safety and accreditation within healthcare organisations
- Demonstrate experience with CBAHI, JCI or similar accreditation programmes
- Apply clinical governance and clinical review methods
- Analyse healthcare quality and safety data to guide decisions
- Manage processes and quality systems across multiple functions
- Communicate with professional working proficiency in English and Arabic