
Alshaya Group
Department Manager, Primark
- Permanent
- Al Kuwait City, Kuwait
- Experience 2 - 5 yrs
Job expiry date: 02/11/2026
Job overview
Date posted
18/09/2026
Location
Al Kuwait City, Kuwait
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
02/11/2026
Job description
Primark Kuwait needs a Department Manager who can train, develop and lead a department team while working right there on the shop floor alongside them. Maximising sales and reducing stock loss sit at the center of the job, driven through a visible standard of excellent customer service that the whole team can see and follow. You'll keep Sales Associates highly motivated and genuinely knowledgeable about the brand, since a team that understands the product sells it better. Deputising for the Store Manager and Assistant Store Manager during periods of absence is part of the role too, stepping into store leadership when the need arises. Delegating tasks efficiently across the team, negotiating with customers and colleagues, and interviewing new hires as needed all come with running a department at this level. Commercial awareness runs through the day to day, from spotting what's driving sales to understanding how the department fits into the wider store's targets. A team member who speaks confident English, with Arabic considered an advantage, fits naturally into a store dealing with a broad mix of customers and colleagues.
Required skills
Key responsibilities
- Train and develop a department team to maximise sales and reduce stock loss
- Work alongside the team on the shop floor to demonstrate and drive excellent customer service standards
- Ensure Sales Associates are highly motivated and knowledgeable about the brand
- Deputize for the Store Manager and Assistant Store Manager during periods of absence
- Delegate tasks efficiently amongst the team
- Negotiate with customers and colleagues as needed
- Interview new hires as needed
Experience & skills
- Bring at least 3 years of retail experience
- Delegate tasks efficiently amongst a team
- Negotiate confidently with customers and colleagues
- Communicate in excellent English, with Arabic considered an advantage
- Use MS Office applications such as Excel and Word
- Show commercial awareness and a business oriented approach
- Interview and assess new hires as needed