Job description

The Officer - Aggregator Sales at Dubai Islamic Bank is responsible for preparing and executing a sales strategy for assigned client sectors, managing sales targets, and developing sales channels in line with the overall sales strategy. The role requires strong customer service focus, maintaining agreed TATs, and ensuring optimum client satisfaction and referrals. It involves rigorous documentation and credit analysis following DIB credit guidelines, ensuring all submitted files are accurate and complete. The officer will generate MIS reports, input and update CRM leads, monitor pipeline and conversions, maintain daily client summaries, and communicate promotions. Continuous market and product knowledge updates are required, including attending training programs, tracking competitor information, and making recommendations. Compliance with regulatory requirements, internal policies, SLAs, and bank core values, especially Customer First, is essential. The role also involves risk mitigation through adherence to operational and regulatory frameworks.