Job description

Responsible for providing advanced professional input to Product Development, Client Solutions and Proposition work to help Cigna Middle East and Africa become the partner of choice, refreshing core products and propositions to drive incremental growth and introducing new products and enhancements that are compliant and competitive across target markets and segments. Acts as a key contributor and advisor to the Head of Product & Solution Strategy and Vendor Management to develop regionally appropriate, compliant and competitive products and propositions for GCC, Lebanon and Africa and across segments (Top-Tier, Mid-Tier, local/domestic) for both Group and Individual, aligned with the Simple, Affordable and Predictable strategy and business strategic priorities. Leads the Local Product forum with internal stakeholders to create governance, gather feedback to inform priorities and planning, and communicate strategies and updates; leads strategic business priorities to execute business goals; influences departmental priorities to enable growth and earnings targets; responds with agility to ad-hoc priorities (e.g., new product or operating model requirements for strategic new business clients) and to regulatory market change while continuing to execute strategic priorities. Represents Product & Solution Strategy in Steer Co meetings, articulating progress and recommendations with an analytical approach and candid risk disclosure. Leads Global (Cignalinks) projects as conduit between local and global teams, sharing local regulatory requirements and shaping appropriate operating models based on global and local capabilities. Trains, develops and leads other team members. Partners with Sales, Client Management, Underwriting, Actuary, IT and Operations to design, develop and launch new product initiatives; supports product roadmap priorities; manages projects for new product development in an Agile environment when a project manager is not allocated; coordinates knowledge sharing within the product team; leverages partnership strengths and capabilities to support market growth; evaluates product portfolio status annually; provides updates to the Head of Product for senior management reporting; reports project status and resource utilization and recommends changes to improve overall team effectiveness; and contributes across propositions, including individual and health services segments.