Majid Al Futtaim
Store Manager
- Permanent
- Doha, Qatar
- Experience 2 - 5 yrs
Job expiry date: 12/10/2026
Job overview
Date posted
28/08/2026
Location
Doha, Qatar
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
12/10/2026
Job description
In this role you will be responsible for achieving sales targets and managing and developing store teams at MAF Lifestyle to maximize profitability, maintain brand and company image, ensure operational compliance, and offer an excellent customer experience. You will be fully accountable for the daily operations of the store and its workforce in line with overall business objectives. You will ensure the highest levels of customer service are delivered by the entire store team at all times, and you are responsible for creating innovative approaches to attract new customers, expand store traffic, and enhance profitability. Your responsibilities include tracking brand performance, reviewing stock levels, and monitoring best sellers and slow-moving stock to generate ideas and action plans to increase overall sales. You are responsible for overall compliance of subordinates with established company policies, procedures, and standards, including cash and property handling, personnel practices, security, and record keeping. You will coach, train, and mentor store teams to enhance customer service levels through brand and product knowledge, and you are responsible for ensuring all Company Health & Safety, Security, and Compliance policies are adhered to, raising concerns to the Excellence and Compliance team as needed. You will plan, organize, and execute in-store processes including cash intake and handling, stockroom management, and stock-take administration. In this role you will also provide critical analytical feedback to the Operations, Buying, and Planning departments regarding product, ranging, pricing, and competitive activities.
Required skills
Key responsibilities
- Ensure that the highest levels of customer service are delivered by the entire store team at all times
- Create innovative approaches to attract new customers, expand store traffic, and enhance profitability
- Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock to generate ideas and action plans to increase overall sales
- Maintain overall accountability for compliance of subordinates with established company policies, procedures, and standards, including cash and property handling, personnel practices, security, and record keeping
- Coach, train, and mentor store teams to enhance customer service levels through brand/product knowledge and overall retail understanding
- Ensure all Company Health & Safety, Security, and Compliance policies are adhered to, raising concerns to the Excellence and Compliance team in a timely manner
- Plan, organize, and execute in-store processes including cash intake and handling, stockroom and stock-take administration management
- Provide critical analytical feedback to the Operations, Buying, and Planning Departments in relation to product, ranging, pricing, competitive activities, and opportunities
Experience & skills
- Bring 4 to 5 years of industry experience with a managerial background, reflecting the level of accountability expected for full ownership of a store's daily operations and workforce
- Demonstrate a proven record of maximizing business performance, since the role is directly accountable for sales targets and overall store profitability
- Show a good understanding of main customer segments and the ability to help the team understand them, supporting the role's focus on delivering an excellent, targeted customer experience
- Demonstrate the ability to identify critical paths and proactively convene the right stakeholders to ensure timely decisions are made, given the role's need to coordinate across Operations, Buying, and Planning departments
- Show the ability to make hard decisions and know when to make a call versus delegating upwards, reflecting the level of independent judgment expected of someone with full daily accountability for the store
- Demonstrate strong people management skills, since the role involves coaching, training, and mentoring store teams to build customer service capability and brand knowledge
- Show familiarity with retail compliance requirements, including cash handling, security, and record-keeping procedures, given the role's accountability for subordinate compliance with company policy
- Demonstrate an analytical mindset suited to reviewing stock levels, identifying best sellers and slow-moving stock, and translating these insights into action plans to grow sales
- Show awareness of health, safety, and compliance obligations, including knowing when and how to escalate concerns to the Excellence and Compliance team
- Demonstrate the ability to balance day-to-day operational execution, such as cash intake and stock-take administration, with a broader strategic view of brand performance and profitability
- Show strong communication skills suited to providing clear, useful feedback to Operations, Buying, and Planning teams on product, pricing, and competitive positioning